Vital Store - Your Trusted Orthopedic Solutions Store

New customers save 10% with the code GET10

How to place an order?

To place an order, simply browse our catalog, add items to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

What payment methods are accepted?

We accept various payment methods including credit/debit cards, PayPal, and bank transfers.

Is it safe to use my credit card?

Yes, we use secure encryption technology to ensure your personal and payment information is protected.

What are the delivery options?

We offer standard and express delivery options. You can choose your preferred option at checkout.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping fees and delivery times vary depending on the destination.

What is your return policy?

You can return any unused items within 30 days of purchase for a full refund. Please contact our customer service for return instructions.

How do I exchange an item?

To exchange an item, please contact our customer service. We will guide you through the process and ensure you receive the correct item.

How do I create an account?

To create an account, click on the "Sign Up" button at the top of the page and fill in the required information.

What are the benefits of registering?

By registering, you can save your shipping information, track your orders, and receive exclusive offers and updates.

How do I care for my orthopedic products?

Follow the care instructions provided with each product. Generally, keep them clean and dry, and store them in a cool, dry place.

Can I wash my braces and supports?

Yes, most braces and supports can be hand washed with mild soap and water. Air dry them completely before use.

How can I contact customer service?

You can contact our customer service via email, phone, or live chat. Our contact information is available on the "Contact Us" page.

What are your customer service hours?

Our customer service is available Monday to Friday, from 9 AM to 6 PM.